Consignment Cat • Policies & Procedures (P&P 003)

Effective July 15, 2026

Section 1 • Policies

1. Consignment Basics

Consignment Cat accepts, prices, markets, and sells approved items on behalf of consignors. Acceptance of any item is at the sole discretion of Consignment Cat. Consignors are responsible for keeping their phone number, email address, and mailing address current.

2. Commission & Fees

Commission is calculated on the actual selling price after discounts, excluding sales tax and the $0.99 buyer's fee.

• $0.00–$24.99: 35%
• $25.00–$50.99: 40%
• $51.00–$199.99: 50%
• $200.00 and above: 60%

Account Setup Fee: $10.00 one-time fee for new accounts.

Buyer's Fee: $0.99 added to the selling price and paid by the buyer. It is excluded from consignor commission.

Monthly Maintenance Fee: $1.00 during months with account activity. Activity includes having Active or In-Grace inventory, receiving a check, or using account credit. If an account balance remains more than one year after the last account activity, the maintenance fee increases to $10.00 per month.

Consigned items may be included in standard sales, promotions, and markdowns at Consignment Cat's discretion.

3. Earnings & Account Information

Consignor earnings are credited to the account after an item sells. Earnings may be used as store credit, with the value used toward a purchase increased by 10%, paid by check, or mailed by check for a $1.00 mailing fee.

Consignment Cat does not offer a Consignor Portal. Account balances, sold items, inventory status, and consignment dates are available upon request by phone, text, email, or in person during regular business hours.

Consignment Cat may send monthly courtesy account reminders. These reminders are provided as a convenience and do not extend any Active, In-Grace, or conversion date. Failure to receive a reminder does not change the item timeline.

4. Ownership & Liability

Items in Active or In-Grace status remain the property of the consignor until sold, returned, or converted. Once an item becomes Converted, ownership transfers to Consignment Cat.

Consignment Cat makes reasonable efforts to safeguard inventory but, to the extent permitted by law, is not responsible for loss, theft, damage, fire, natural disaster, customer damage, or other loss or damage that may occur while items are in our possession.

5. Agreement & Changes

Each drop-off is governed by the Policies & Procedures in effect on the date of that drop-off. No verbal statement, telephone conversation, text conversation, past practice, courtesy, or previous exception changes these written Policies & Procedures. Any modification, extension, exception, or special agreement must be in writing and approved by Consignment Cat. A courtesy or exception made in one situation does not require Consignment Cat to make the same exception in the future.

A copy of the current Policies & Procedures will be provided by email and is available in print upon request.

Section 2 • Procedures & Item Timeline

6. Drop-Offs

Walk-in consignments are generally limited to 30 items per drop-off. Items must be clean, current and appropriate for the season, in excellent ready-to-sell condition, and on hangers when appropriate.

Consignment Cat may limit, pause, or temporarily suspend intake based on inventory levels, seasonal needs, staffing, or other business considerations.

If another person drops off items on behalf of a consignor, that person may be required to acknowledge the current Policies & Procedures as the responsible party for that drop-off.

7. Processing & Accepted-Item Reports

After items are left with Consignment Cat, we continue to inspect, evaluate, and price them. After processing, the consignor will be emailed a report of the items accepted for consignment. This report is a record of items accepted at the time of processing and is not a continuously updated account statement.

Consignors may contact Consignment Cat during regular business hours at any time to request current account or inventory information.

8. "No Thank You" Items

Items initially left with Consignment Cat but later found during processing to be unsuitable for sale are called "No Thank You" items.

At drop-off, consignors may choose to be contacted to pick up No Thank You items or allow Consignment Cat to donate them to a charity of our choice.

If the consignor requests notification, No Thank You items must be picked up within 7 business days of notice. Items not picked up within that time may be donated.

9. Item Lifecycle

Active: The standard Active consignment period is 60 days. Formals, Semi-Formals, and Special Occasion items have an Active consignment period of 6 months.

In-Grace: A 60-day In-Grace period follows the Active period. During this time, the item may remain for sale, may be marked down, and the consignor continues to receive the applicable commission percentage. The consignor may retrieve the item before it converts.

Converted: At the end of the In-Grace period, unsold items become Converted and ownership transfers to Consignment Cat. Converted items may be sold, donated, disposed of, or otherwise used at Consignment Cat's discretion.

As a courtesy, Consignment Cat may allow consignors to retrieve Converted items that are still physically available in the store. Availability is not guaranteed, and Consignment Cat is not required to hold, reserve, search for, or return Converted items.

10. Retrieving Items

Consignors are generally responsible for locating and pulling their own items from the sales floor.

Consignment Cat may provide a list of eligible or Converted items reflected in the consignor's account. The presence of an item on a list does not guarantee that the item is still physically available.

All items being retrieved must be brought to the counter before leaving the store so their status can be updated.

11. Staying Informed

The removal of the Consignor Portal does not change, pause, or extend the Active, In-Grace, or Converted periods.

Consignors may call, text, email, or stop by the store during regular business hours to request account balances, sold-item information, current inventory, item status, or Active, In-Grace, and conversion dates.

Monthly account reminders are a courtesy and do not replace the consignor's responsibility for staying informed about their account and consignment timeline.